We're here to help
Talk to the AstraCloud team
Questions about a hosting plan, a VPS, moving an existing site, a domain, or your invoice? Send us a message and a real person on our team will get back to you — usually within a few hours. We serve customers in Nepal and worldwide, so wherever you are, we're glad to help.
Ways to reach us
- Emailinfo@astracloud.host
Sales, support and billing. Also: astracloudofficial@gmail.com
- Phone
- OfficeGaneshthan Road, Kathmandu, Nepal
- HoursSun–Fri, 9am – 6pm (NPT). Critical hosting issues are monitored 24/7.
- Live chatPrefer to chat? Use the message bubble at the bottom-right of any page for a quick reply.
Already a customer?
Open a support ticket from inside your account for the fastest, tracked response.
Go to client areaSend us a message
Tell us what you need and how to reach you. Fields marked * are required.
Why teams choose AstraCloud
Local, human support
You reach people who run the platform, not a call-centre script. We answer in English and Nepali, on Nepal time, and we help with migrations and setup rather than pointing you at a knowledge-base article.
Fair, transparent pricing
Clear NPR pricing with eSewa, Khalti and bank transfer. No surprise renewal hikes, and free auto-renewing SSL and scheduled backups on every plan.
Built for growth
Start on shared hosting and move to a VPS in minutes when you outgrow it — your data comes with you, and the same team is there the whole way.
Whether you're launching a first website, migrating a busy store, or need a managed VPS for a production app, AstraCloud is a global cloud hosting provider — with roots in Nepal and customers worldwide — that you can actually talk to. Use the form above, email info@astracloud.host, or open live chat — whichever is easiest — and we'll take it from there.